Frequently Asked Questions
Why should I buy from you instead of an online retailer?
You may save some money up front, but in the long run someone needs to service and calibrate the scale. Our certified technicians come on-site and set the scale up as well as go over the functionality with you. When we sell you a scale, we stand by what we sell and have certified technicians available to service and maintain your investment.
Why should I contact you before I purchase?
We have been in business over a combined 95 years. Our salesmen and service techs know the product and can often times help you make the right decision. There may be alternative solutions or scales available that would be a better fit for your application. We offer a free consultations.
Do you offer paperless service and calibration forms?
Yes. If you would like your inspections (service and calibration certficates) done electronically, please contact your local branch. Our branches use VPI to collect and store data electronically. for electronic They will be able to tell you about our offerings.
Why should I buy from you versus an online retailer?
When you buy from Brechbuhler Scales, Inc, we stand by our product. A certified technician will come set the scale up, make sure its working properly, and go through the functionality with you. Also, scales will need to be serviced. By buying from us, you can be sure that you are getting a quality product and knowledgeable staff that can help you if your scale ever needs repaired.
Why should I contact a salesman before I buy?
We have a combined experience of over 95 years in the scale industry. Our salesmen can often give you multiple alternatives as well as advice on what scale would work best in your application. In a lot of cases we can save the customer money upfront or on the backend by providing a quality product that will last a long time.
Do you offer 24 x 7 service?
Certified technicians are available 24 x 7 365 days a year. Contact your local branch to find out more.
What are your testing capabilities?
Brechbuhler Scales, Inc. is accredited to test anything from lab balances, floor scales, bench scales, counting scales, tank/hopper scales, rail scales,truck scales and everything in between. Please click here to view our accredidations. We also partner with B-Accurate to provide you with Force Measurement testing services for your test stands, force gauges, and torque testers.
What are your systems capabilities?
We have a close relationship with our sister company B-TEK Scales, LLC. This relationship allows us to deliver custom solutions for your application. We also have 16 branches located throughout 5 states with technicians who are experts in different areas. Utilizing our vast resourcs allows us to be a single source provider for you scale system project.
Do you offer any other systems besides the systems listed on your site?
Yes. We have unlimited types of systems that can be offered because of our custom manufacturing capabilities. The best thing to do is to contact us to get more information on the type of system that interests you.
Why should I rent?
Sometimes its a better decision to rent to save capital. Also, if you only need scales during inventory or other seasonal activiites, let Brechbuhler Scales, Inc. set you up on a rental plan.
What do you rent?
We have multiple rental fleets located throughout our 5 state region. Everything from counting scales, bench scales, portable scales, and even to rail and truck scales. If you need it and want to rent it, we probably have it.